Is ordering in the Greek Essentials online store secure? Yes, all transactions made in the Greek Essentials online store are safe and secure. Back to Top
Will I receive a confirmation e-mail after I place my order? Yes you will! A detailed receipt and confirmation of your order will be sent to the e-mail address you provided during the checkout process. Back to Top
Can I cancel an order once it is placed? Once production has commenced, an order cannot be canceled. If production has not begun, a cancellation request must be emailed or faxed to Greek Essentials. In most cases, a $35.00 cancellation fee may apply, in addition to the cost of any materials and/or expenses incurred prior to cancellation.
Back to Top
What if I made a mistake when I placed my order? Call Greek Essentials during normal business hours at 1.713-667-5602 for assistance. Back to Top
Do you accept personal checks? No, we are unable to accept personal checks for online orders. We accept Visa, MasterCard. If it is necessary for you to send a personal check, please place your order over the phone by calling 1-713-667-5602. Back to Top
What if I have questions that are not answered here? Feel free to call one of our experienced customer service representatives at 1-713-667-5602. Hours of operation are 8:00 a.m. to 6:00 p.m. CST Monday through Friday. Messages left after normal business hours will be returned the following business day. Back to Top
Can I change quantities once my order has been placed? Due to production scheduling quantities cannot be reduced after placing your initial order in most cases, but if production has not begun we would be glad to add to your order. Please call a customer service representative at 1-713-667-5602 with any questions. Back to Top
Do you offer any products that are not included in your catalog or website? "If you can think it, we can ink it!" If you don't find what you are looking for on our website or in our catalog, just ask one of our customer service team members and we will do everything we can to meet your needs.
Back to Top
What is Greek Essentials' privacy policy? What information does Greek Essentials collect and how is it used? Greek Essentials does not sell, share or solicit any of our customer information to third parties. Any information collected is used solely by Greek Essentials to inform or contact our customers in regards to orders that have been placed, special offers, or money saving promotions.
Back to Top
How will my merchandise be shipped? All orders are shipped promptly after project completion via United Parcel Service or Fed Ex at the lowest rate available. Back to Top
Is rush service available? If an item you're interested in needs a rush service, please feel free to contact us at 1-713-667-5602 for assistance. Back to Top
